Below is our response to customer's support query:
===================
Hi
Do the following:
1. Close Operations on all computers
2. Login as "siteadmin" (the user id shown in Information Box) in Operations on Server
3. Exit
4. Login as "TAS2000" in Operations on Server
The corner will become GREEN. You can then work from your own desktop computer.
Note: (a) User "siteadmin" is to be used only for administrative purposes, not for normal use. Please use your own login id to work in Operations
(b) Always exit from Operations before shutting down your computer
Regards,
For Softools Middle East, A Dubai Based Company
Skand Bhargava
TAS2000 & HR2020: Serious Attendance & HR SystemsPO Box 14959, Dubai
Tel: +971 4 2680533, Mob: +971 50 6340258
TAS2000 & HR2020: Serious Attendance & HR SystemsPO Box 14959, Dubai
Tel: +971 4 2680533, Mob: +971 50 6340258
-----Original Message-----
From: customer@... .Sent: Tuesday, June 28, 2016 10:00 AM
To: support@softoolsme.com
Cc:
Subject: RE: TAS2000 Issue
Hi ,
We are receiving the below message on server.
Also the colour in the top right corner of the status window is not turning green either when we log in to TAS2000 on the server.
Please help us resolve this issue.
Regards,
